KC
Kevin C

1 reviews | Active since Aug 2020

21 Nov 2022, 15:36

Damage the furniture then drag your time away with ******* repairs!

This company moved an average size dining room table into storage and returned it a number of months later and in the return managed to break an entire corner off as the tried to manhandle it into a lift. After promising to repair it they used glue and roughly stuck it back on both skew and lumpy - and covered the corner with black stain. When this was indicated they asked to 'repair' it again. Another hash job but this time plenty more furniture stain which they now mange to get on the upholstery of three chairs and still an Pauling job. Finally after all these 'chance' they say they will claim from insurance - well another couple of weeks wait. Then the insurance commits to paying. Three weeks later we are still waiting for this payout on a sage of poor management from the MD down - just a bunch of clowns. If you value your furniture I don't recommend you deal with this company at all.

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Replies (1)
KC
Kevin C's update27 Nov 2022, 09:27
Reviewer Update
The MD did contact me and payment has been received for the damaged furniture item. I appreciate the MD making contact and ensuring the settlement was fair. I still would not recommend this company.