DO NOT BUY PRECIOUS BRAND HAIR COUTURE SERVICE IS TERRIBLE

I have had the most disgusting service from the Precious brand Hair Couture. She advertised on IG that she has a Sale that was on the 28th May. I purchased hair from her 20-inch full-frontal for R2450 including courier Aramex which takes about 2-3days to deliver. I paid it in immediately and sent POP and she, therefore, confirmed that she has received the money. I have been waiting for the hair to date. When I follow up with her she tells me I must be patient they are dealing with lots of orders. The other day the 21st June 2021 I followed up again she says to me she will send me a tracking number in few minutes.. few minutes turned into hours, hours turned into days, and literally, the whole process turned into a month since the day I purchased the hair. I have requested a refund and she refused to refund me because of the policy she has in place even though she is the one in the wrong. We want to support local businesses, making it difficult for me to trust another local supplier with your terrible service. Precious your service is POOR and I want my money back. You have put up another sale, yet you have not sent my hair.. you are ridiculous and I want my money now.