Worse Prasa Experience

PRASA’s train service is utterly disgraceful. The company blatantly disregards its customers’ needs, prioritizing its beneficiaries over the very people who depend on it. Trains are consistently delayed, forcing passengers to arrive late to critical destinations. When breakdowns occur, PRASA offers no alternatives, leaving stranded commuters helpless and frustrated. This lack of accountability and poor planning reflects sheer incompetence. Customers deserve reliable schedules, improved maintenance, and contingency plans during disruptions. Why does PRASA fail to ensure customer satisfaction or even address these glaring issues? It's high time PRASA rethinks its operations and puts its passengers first.