Terrible service

<p>10 minutes ago, was buying a ticket at germiston station a ticket from germiston to Denver, when they issued a ticket tht was bought at 05:15 Pretoria to Johannesburg. when I asked about it they told me to take it back to Pretoria coz it's Pretoria when I just bought now nd they laughed at me I've never been so mistreated in such can this method of re selling tickets be placed to me I need to understand </p>