LACK OF SERVICE DELIVERY

I am absolutely fed up with Metrorail/Prasa . Everyday i travel from Eersteriver Station to Cape Town Station, 2 or 3 hours before my shifts in the hopes of making it on time . Every month as a commuter i purchase my monthly ticket that costs me R190.00, yet most of the time i have to spend extra money on alternative transport as the train services provided by metrorail/prasa always has either delays, cable theft or doesn't show up at all ! Now to make matters worse, not only am i not receiving my commission at work ( as it requires me to not be late more than 2 instances a month ), i have been given 3 warnings and i am literally on the verge of losing my job, but does Metrorail/Prase care ? Not at all ! I have decided that the moment i lose my job i will be taking this matter further if it is the last thing i do ! This company has disgusting services, makes our lives a living hell every day, results in us having to lose money at our employment and has left thousands of us getting fired or on the verge of losing our jobs as if South Africa has tons of jobs awaiting us .

I am not even sure if this complaint will get me anywhere but i have had enough . i refuse to pay for a ticket from this point on wards as i am losing thousands because of this company that clearly knows nothing about taking care of their customers or appreciating our loyalty .

Ps. If i could use other means of transport i would but i simply cannot afford it .

Regards,

Micheala Abrahams Fed Up Commuter.