HERE'S A LETTER OF COMPLAINT I'VE SENT TO PRASA

Good day Mr Mangena<br> <br> For the record, I use the word Good loosely in my greeting. There's nothing good about this day because thanks to the poor, despicable service your company gives us as commuter. Since 2015 started, and it's about to end soon, I have never arrived at work on time. I get up at 5am every day, leave my home at 6: 20 just so I can catch the 6:45 train (No.9347) from Naledi (Soweto) to Johannesburg. That train is suppose to be in Park station by 8am. But that's NEVER the case. If it doesn't show up at all, it comes in late. If it's on time, it breaks down along the way. If doesn't break down, it stops in the middle of nowhere for heaven knows what reason. <br> <br> Everyday since January, I get to work late because of your train. sometimes I catch the one that comes before that (No.9343), but guess what? It also has the same problems as the 9347 train. the sad thing is that my employer gives me money for a monthly train tick. now she is sick and tired of me always complaining about the trains. she doesn't believe me anymore. I've started to sound like a broken record that's playing the boy that cried wolf. I've lost my job thanks to PRASA and the ****TY service is gives us.