Wasting my time and money

<p>My experience with PPS insurers has been horrible since I initiated cover. They use Hollard and here is some history into my experience:</p> <p>+ Last year they left me stranded on the high way without fuel for 3 hours and my wife had to bring me fuel during my emergency</p> <p>+ Few weeks ago I submitted a claimt to repair a cellphone and they said thwey don't have any service providers in Cape Town. After submitting a complaint through Hello Peter they processed it. The phone was not fixed with tempered glass and cracked again with a slight bump and no I am repeating the same process and have been waiting forever</p> <p> </p> <p>The latest is water damage to my house, I phoned last week and was promised someone would contact me within 24 hours to go and assess the damage. I am still waiting. I phoned again today and there is nothing registered. I asked to speak to a supervisor to lay a formal complaint or to escalate my 2 open claims and held the line for 20 minuets before putting the phone down. I probably won't get a refund for the calls.</p> <p> </p> <p>My premiums are ~R2700 per month and they have taken my money for more than 2 years which is more than R65,000. Definitely not worth it, would rather invest my premiums and repair my own damage. This is ridiculous.</p> <p> </p> <p>Fritz</p>