sL
sam L
1 reviews | Active since Sept 2013
07 May 2021, 16:03
Unacceptable response time
I'm literally just trying to log into my profile and it's taking weeks to get IT assistance. I can't imagine what it must be like to deal with a claim.
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PPS's replyOfficial
07 May 2021, 17:09 Good day Sam L Thank you for taking the time to share your frustrations. Please accept our sincere apologies for the negative experience which you have encountered. I have attempted to contact you telephonically but was unable to reach you. Please advise on a convenient time to call you back. Alternatively, you may contact me on ***. Kind regards Kelley Hockey Client Relationship Manager – PPS Investments
PPS's reply07 May 2021, 17:09
Official
Good day Sam L Thank you for taking the time to share your frustrations. Please accept our sincere apologies for the negative experience which you have encountered. I have attempted to contact you telephonically but was unable to reach you. Please advise on a convenient time to call you back. Alternatively, you may contact me on ***. Kind regards Kelley Hockey Client Relationship Manager – PPS Investments