CJ
Chris J
1 reviews | Active since Dec 2019
04 Nov 2022, 08:03
Unacceptable PPS Insurance
I have been a member of PPS for decades. Unfortunately it appears that PPS is not really interested in providing user friendly and efficient members services. They require that a new password is needed after every 90 days when using their website for members.. The big joke is that their IT dept is so useless, that one is not able to update the password online, and refuse to help when speaking to them telephonically. The end result is that one is unable to login to your own profile. What a joke! After 48 hours I have had not reply to 3 emails and my telephone call, about this matter. They are basically showing the people (members) that pay their salaries a middle finger!
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Replies (2)
PPS's replyOfficial
04 Nov 2022, 13:41 Dear Dr. Jooste, We have received and reviewed your post. We will be in touch with you to resolve this matter. Kind regards Johannes@PPS
PPS's reply04 Nov 2022, 13:41
Official
Dear Dr. Jooste, We have received and reviewed your post. We will be in touch with you to resolve this matter. Kind regards Johannes@PPS
PPS's replyOfficial
07 Nov 2022, 10:12 Dear Dr. Jooste, We would like to confirm that you have been contacted by our IT Specialist and the query has been dealt with. Kind regards Johannes@PPS
PPS's reply07 Nov 2022, 10:12
Official
Dear Dr. Jooste, We would like to confirm that you have been contacted by our IT Specialist and the query has been dealt with. Kind regards Johannes@PPS