AH
Alan H
1 reviews | Active since Mar 2017
03 Jun 2024, 10:10
Theft/***** & incompetence/reckless negligence
I retired at the end of February. Despite this PPS deducted a monthly premium for March. I complained and they took over a month to repay me.
Out of the blue they have ****** the amount of the premium in June.
If you have any dealings with PPS, keep an eye out for them *****ing your money.
Helpful (0)
Replies (5)0
Replies (5)
PPS's replyOfficial
03 Jun 2024, 12:41Dear Alan, We have received and reviewed your post. We will be in touch with you to address this matter. Kind regards Ntsako@PPS
Best regards,
PPS's reply03 Jun 2024, 12:41
Official
Dear Alan, We have received and reviewed your post. We will be in touch with you to address this matter. Kind regards Ntsako@PPS
Best regards,
AH
Alan H's updateReviewer Update
05 Jun 2024, 15:22PPS has acknowledged receipt of my complaint and will only reply in 1 week. They are very quick to take ones money but slow to repay. The last time (this is not the first) they took 45 days to repay me. A Telkom business model!
AH
Alan H's update05 Jun 2024, 15:22
Reviewer Update
PPS has acknowledged receipt of my complaint and will only reply in 1 week. They are very quick to take ones money but slow to repay. The last time (this is not the first) they took 45 days to repay me. A Telkom business model!
PPS's replyOfficial
07 Jun 2024, 09:19Dear Alan, We assure you our team is addressing your concerns raised with the urgency it deserves. We will provide you with feedback once finalised. Kind Regards Ntsako@PPS
Best regards,
PPS's reply07 Jun 2024, 09:19
Official
Dear Alan, We assure you our team is addressing your concerns raised with the urgency it deserves. We will provide you with feedback once finalised. Kind Regards Ntsako@PPS
Best regards,
AH
Alan H's updateReviewer Update
07 Jun 2024, 15:09Thank you for your speedy investigation and admission that you have a systems failure affecting others besides me. Now to reimburse me for the expenses incurred.
AH
Alan H's update07 Jun 2024, 15:09
Reviewer Update
Thank you for your speedy investigation and admission that you have a systems failure affecting others besides me. Now to reimburse me for the expenses incurred.
PPS's replyOfficial
07 Jun 2024, 15:57Dear Alan, Our team will be in touch with you relating to your request. Kind Regards Ntsako@PPS
Best regards,
PPS's reply07 Jun 2024, 15:57
Official
Dear Alan, Our team will be in touch with you relating to your request. Kind Regards Ntsako@PPS
Best regards,