MM
Mandlenkosi M

1 reviews | Active since Mar 2013

02 May 2024, 14:43

Thank you for the good customer service.

I would like to thank the following people Mr Isaac Mokoena, and Mr Frank Chidi, who guided and assisted me with burst house water pipe, process to claim. From when matter was reported the team kept in contact with me till the resolution of problem. At, no stage did i have to follow up and ask what was happening or what was required. I was kept informed through out. Even, explanations of what is covered and not covered was provided. For the good customer service, thank you very much.

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Replies (1)
PPS
PPS's reply03 May 2024, 07:53
Official
 Dear  Mandlenkosi , We have received and reviewed your post. We will pass your sentiments to the relevant business area to ensure that the recognition is shared. Kind regards Neeven@PPS