PPS - the same as other service providers.

I went to PPS expecting a premium experience based on the cost and the fact that it only services professionals. I move there because of the shocking service I received from other service providers, it appears PPS is no different.

Your APP cannot give me a consolidated view of my products with you. I have now logged 2 separate requests and still no update and NO, I am not going to call your IT department as I have been advised to do by one of your call agents.

Please fix, if you cannot let me know and I will find a short- and long-term cover provider that can help me.