1 reviews | Active since Aug 2018
PPS claim assessors delay your sickness benefit claim searching for evidence or changing terms and conditions with the underwriters who knows what they are doing while you wait for money that they promised you if you fall sick and your bills fall behind so that they may not pay out, saying you didn't disclose information you yourself had no knowledge of. they take weeks to make a decision to pay-out claims or not (I am still waiting for a decision). I am really disappointed in this company that claims to serve only Professionals with University Degrees but their standard of service from Nandipa Mokone a claims assessor at PPS has been appalling to say but the least. No communication from the company, you have to always contact the and delayed processes which with insurers like outsurance you would not experience. PPS service is not of a an acceptable standard. I wish the CEO would know how the company treats clients.
Hi Palesa. Thank you for taking our call and engaging with us this afternoon. As discussed, an investigation is currently underway with regards to your sickness claim and we will revert to you with comprehensive feedback. Mosa@PPS
Best regards,
Hi Palesa. Thank you for taking our call and engaging with us this afternoon. As discussed, an investigation is currently underway with regards to your sickness claim and we will revert to you with comprehensive feedback. Mosa@PPS
Best regards,
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