KG
Kylie Grové
1 reviews | Active since Jun 2020
07 Jul 2022, 09:05
Pps refusing to give feedback on claim - we lost everything now
So, we are standing at 3 MONTHS having our claim 'assessed'. Loyal payers, for more than a decade. My husband (previously Scada Engineer) has been declared disabled in March already. We have sold everything we could. I'm literally borrowing money just to buy food. Our medical aid couldn't been paid... You are disgusting PPS. Come live in our studio (provided from a friend) temporary, and maybe then you'll realise the pain amd suffering you causetp your LOYAL CUSTOMERS.
Helpful (0)
Replies (2)0
Replies (2)
PPS's replyOfficial
07 Jul 2022, 11:48 Hi, We are sorry to hear that you are going through a challenging time. We have taken note of your complaint and have escalated it to the claims department to give urgent attention and provide you with feedback. Sarah@PPS
PPS's reply07 Jul 2022, 11:48
Official
Hi, We are sorry to hear that you are going through a challenging time. We have taken note of your complaint and have escalated it to the claims department to give urgent attention and provide you with feedback. Sarah@PPS
KG
Kylie Grové's updateReviewer Update
07 Jul 2022, 12:20It has been to claims department. It has been escalated to your complaints department. My broker has spoken to every head possible. Still no reason for thehold up. So what is different now?
A court of law granted curatorship... so why would PPS think he is not worthy of his own disability cover he ensured to provide for 20 years ago!
I'm trying to sell my wedding ring to get meds for my husband, let alone myself. With all due respect this is far more than just 'challenging'.
A court of law granted curatorship... so why would PPS think he is not worthy of his own disability cover he ensured to provide for 20 years ago!
I'm trying to sell my wedding ring to get meds for my husband, let alone myself. With all due respect this is far more than just 'challenging'.
KG
Kylie Grové's update07 Jul 2022, 12:20
Reviewer Update
It has been to claims department. It has been escalated to your complaints department. My broker has spoken to every head possible. Still no reason for thehold up. So what is different now?
A court of law granted curatorship... so why would PPS think he is not worthy of his own disability cover he ensured to provide for 20 years ago!
I'm trying to sell my wedding ring to get meds for my husband, let alone myself. With all due respect this is far more than just 'challenging'.
A court of law granted curatorship... so why would PPS think he is not worthy of his own disability cover he ensured to provide for 20 years ago!
I'm trying to sell my wedding ring to get meds for my husband, let alone myself. With all due respect this is far more than just 'challenging'.