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Nelson A

1 reviews | Active since Oct 2017

13 Nov 2023, 19:52

PPS - Pathetic Poor Services

As a Specialist Health Care professional, I feel it my responsibility to inform others of the unprofessional, discriminatory and inaccessible services provided by PPS.

Remember you right as a client and challenge them on their own policies, decison making and specifically exclusions. Also your right to your own personal information. I, as a healthcare professional, have been refused my own medical reports - reports that I have paid for.

My application for insurance has been declined due to a complete lack of understanding of their own policies and lack of expert underwriters.

PPS will find any reason to delay providing you with a policy or paying out benefits. Applying for a policy has taken over 6 months.

Even going through hellopeter, you can see there lack of commitment and concern for their clients with useless automated reply statements as follows:

Dear (insert name here), We have received and reviewed your post. We will be in touch with you to address this matter.

The only reason to have a policy with PPS is for their share benefits. Other than that, consider going elsewhere - anywhere else really.

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Replies (1)
PPS
PPS's reply14 Nov 2023, 08:09
Official
 Dear Nelson, We have received and reviewed your post. We will be in touch with you to address this matter. Kind regards Ntsako@PPS 
 

Best regards,