PPS Life Cover

I contacted Profmed on 7 November 2024 requesting a quotation for their Life Policy and Sickness benefit. I have called in several times in the past month and sent several emails. I was constantly told that I would be contacted within 48 working hours. I eventually sent a complaint on 5 December and received three phone calls after 17:30 from a financial adviser. This is so unacceptable that Profmed finds it appropriate to not follow through with prospective clients and then to make contact during personal time. Till date, I still do not have the email address of someone who can assist me and I refuse to cancel my personal commitments after 17:30 to entertain their financial advisers. They need to contact clients and provide what is necessary during normal working hours. They obviously do not care about their clients if you have to chase them for a quotation. I cannot imagine what happens to their clients.