1 reviews | Active since Jan 2017
PPS Investments Negligence
PPS Investments made an incorrect payment on 20/7/2018. Till today, the 31/7/2018 no correction yet, complete silence with only two emails. Promised regular updates, but last week complete silence and no feedback. I really think it is gross negligence of them to make such a basic mistake, and not resoloving the problem.
Dear Mr Olivier,
Thank you for taking my call earlier.
As discussed, I will ensure that corrective action is taken immediately, and provide further feedback during the course of tomorrow to both you and your financial adviser.
Please do not hesitate to contact me for any further assistance.
Kind regards, Natalie
Dear Mr Olivier,
Thank you for taking my call earlier.
As discussed, I will ensure that corrective action is taken immediately, and provide further feedback during the course of tomorrow to both you and your financial adviser.
Please do not hesitate to contact me for any further assistance.
Kind regards, Natalie
Dear Mr Olivier,
The matter has been taken up with the relevant department and the corrected payment has been made. As requested, a confirmation email has also been sent to you and your financial adviser.
I would like to thank you for escalating your query and your patience while it was being resolved.
Please don’t hesitate to contact us should you require any further assistance or additional information.
Kind regards, Natalie
Dear Mr Olivier,
The matter has been taken up with the relevant department and the corrected payment has been made. As requested, a confirmation email has also been sent to you and your financial adviser.
I would like to thank you for escalating your query and your patience while it was being resolved.
Please don’t hesitate to contact us should you require any further assistance or additional information.
Kind regards, Natalie