PPS continues debit orders on my account after cancelling contracts
<p>I cancelled my agreement with PPS on 25 May. They first claimed that they did not receive my cancellation and instituted a debit order on the 1st of June. During June they admitted that they received the cancellation, and committed to refund me for that debit order in writing. Then, on the 1st of July they had the audacity to institute another debit order on my account.</p> <p> </p> <p>I cancelled my policy in the first place because of their utter incompetence. They listed a completely fictitious (or maybe not?) beneficiary on my life policy.</p> <p> </p> <p>Is this not ********? </p> <p> </p> <p>My advice: Be very weary of this company.</p>
Hi Philip Stander. We have taken note of your concerns. We strive to provide excellent service to all our active and prospective members. This is one of the essence of the company’s existence. Rest assured that an investigation is currently underway regarding your cancellation and premiums collections for the months of June and July 2016. We will revert back to you with feedback. Mosa@PPS
Hi Philip Stander. We have taken note of your concerns. We strive to provide excellent service to all our active and prospective members. This is one of the essence of the company’s existence. Rest assured that an investigation is currently underway regarding your cancellation and premiums collections for the months of June and July 2016. We will revert back to you with feedback. Mosa@PPS
Hi Philip Stander. Thank you for taking our call and engaging with us this afternoon. As discussed, a premium refund is currently being processed and will be paid into your premium-paying account. We will revert back to you once the refund has been paid. Mosa@PPS
Hi Philip Stander. Thank you for taking our call and engaging with us this afternoon. As discussed, a premium refund is currently being processed and will be paid into your premium-paying account. We will revert back to you once the refund has been paid. Mosa@PPS