PPS CONDUCT IS *********, THEY ***** FROM YOUR BENEFICIARIES WHEN YOU'RE DEAD

I'm disgusted and disappointed at how PPS Death Claims handles the death claims of their clients who are no longer alive. I submitted the death claim on behalf of my daughter who is a minor and PPS has been giving me countless excuses and still a month later this death claim hasn't been paid. The child needs to go to school, the child needs to eat, the child has to have clothes on her back and other basic human needs are required. How can this child survive when PPS is *****ing from her father, the father was consistent in paying his premiums while he was alive and now it's become impossible to survive because of an ********* company like PPS. Whenever I make a follow up to Mbongeni Khathide at claims department and told that I cannot speak to him because their telephone lines are down or I'm told they haven't received my documents after sending them five times now. PPS ARE *******, THEY ARE ********* AND THEY ***** FROM MINOR BENEFICIARIES!!