HZ
Helena Z
1 reviews | Active since Dec 2012
14 Jun 2019, 11:19
PPS Bloemfontein - Lazy Incomptent and unwilling to do their jobs.
Took up a new policy with PPS and they took forever to get the underwriting done. They sent me for the usual HIV and cotinine tests and finally approved cover, but now a month down the line they still have not refunded me for the pathology I had done on their request. The problem mainly sits with Bloemfontein PPS. They are lazy & *********** and I don't think I should pursue cover with them anymore because if they can't pay R400 pathology, how will they pay a real claim.
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Replies (2)0
Replies (2)PPS's replyOfficial
14 Jun 2019, 12:09Good day Helena
Thank you for your feedback.
We have escalated your query to PPS Insurance and we will be in contact with you shortly.
Kind regards
Zainab Palmer
PPS Investments
Thank you for your feedback.
We have escalated your query to PPS Insurance and we will be in contact with you shortly.
Kind regards
Zainab Palmer
PPS Investments
PPS's reply14 Jun 2019, 12:09
Official
Good day Helena
Thank you for your feedback.
We have escalated your query to PPS Insurance and we will be in contact with you shortly.
Kind regards
Zainab Palmer
PPS Investments
Thank you for your feedback.
We have escalated your query to PPS Insurance and we will be in contact with you shortly.
Kind regards
Zainab Palmer
PPS Investments
PPS's replyOfficial
27 Jun 2019, 16:19Good day Helena
I trust this response finds you well.
PPS Insurance has provided feedback that your query has been resolved.
I trust this response finds you well.
PPS Insurance has provided feedback that your query has been resolved.
PPS takes this opportunity to sincerely apologise for any inconvenience caused and assure you of our continued efforts to deliver on our service promise.
Kind regards
Zainab Palmer
PPS Investments
Kind regards
Zainab Palmer
PPS Investments
PPS's reply27 Jun 2019, 16:19
Official
Good day Helena
I trust this response finds you well.
PPS Insurance has provided feedback that your query has been resolved.
I trust this response finds you well.
PPS Insurance has provided feedback that your query has been resolved.
PPS takes this opportunity to sincerely apologise for any inconvenience caused and assure you of our continued efforts to deliver on our service promise.
Kind regards
Zainab Palmer
PPS Investments
Kind regards
Zainab Palmer
PPS Investments
