RP
Rosanne P
1 reviews | Active since May 2024
28 May 2024, 13:29
Poor Short-Term Services
My property was sold in the year, 2020, and PPS were informed to remove the property from my policy schedule as at date of registration to the new owner. However, this property is still reflecting on my PPS policy schedule. I have queried the removal and the retrospective refund, and I provided proof of the transfer. But there has been no positive feedback from PPS.
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Replies (3)0
Replies (3)
PPS's replyOfficial
28 May 2024, 14:23Dear Rosanne, We have received and reviewed your post. We will be in touch with you to address this matter. Kind regards Ntsako@PPS
Best regards,
PPS's reply28 May 2024, 14:23
Official
Dear Rosanne, We have received and reviewed your post. We will be in touch with you to address this matter. Kind regards Ntsako@PPS
Best regards,
RP
Rosanne P's updateReviewer Update
13 Jun 2024, 14:02Dear Ntsako
It has been more than two weeks since my complaint and I have not been contacted as yet to resolve this urgent matter.
It has been more than two weeks since my complaint and I have not been contacted as yet to resolve this urgent matter.
RP
Rosanne P's update13 Jun 2024, 14:02
Reviewer Update
Dear Ntsako
It has been more than two weeks since my complaint and I have not been contacted as yet to resolve this urgent matter.
It has been more than two weeks since my complaint and I have not been contacted as yet to resolve this urgent matter.
PPS's replyOfficial
10 Jul 2024, 14:01Dear Rosanne, kindly note our short-term insurance specialist advised that the complaint has been resolved. We sincerely apologise for the inconvenience caused to you. Ntsako@PPS
Best regards,
PPS's reply10 Jul 2024, 14:01
Official
Dear Rosanne, kindly note our short-term insurance specialist advised that the complaint has been resolved. We sincerely apologise for the inconvenience caused to you. Ntsako@PPS
Best regards,