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Tshanduko R
1 reviews | Active since Dec 2018
27 Mar 2026, 16:01
Poor service
We have put through a claim on Tuesday 24th of March till date we have been calling for updates on the claim and ever since Wednesday they are waiting for assessment report and no one from the insurance seems concerned of the long wait for the assessment already is a delay on my side
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Replies (2)
PPS's replyOfficial
30 Mar 2026, 08:40 Dear Tshanduko, we have received and reviewed your post. We will be in touch with you to address this matter. Lihle@PPS
PPS's reply30 Mar 2026, 08:40
Official
Dear Tshanduko, we have received and reviewed your post. We will be in touch with you to address this matter. Lihle@PPS
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Tshanduko R's updateReviewer Update
29 Apr 2026, 09:41The worse thing you guys took time to approve my claim and now i have to be inconvenienced because i need to return the car and we know the delay was on your side i did everything on time submitted in time i even delayed taking the car hire because my sister in law 's car was available and thought of delaying so i don't get inconvenienced but i just got told it's strictly 30 days even if it took 3 weeks to be approved that's not their problem but it's strictly 30 days
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Tshanduko R's update29 Apr 2026, 09:41
Reviewer Update
The worse thing you guys took time to approve my claim and now i have to be inconvenienced because i need to return the car and we know the delay was on your side i did everything on time submitted in time i even delayed taking the car hire because my sister in law 's car was available and thought of delaying so i don't get inconvenienced but i just got told it's strictly 30 days even if it took 3 weeks to be approved that's not their problem but it's strictly 30 days