PO
Pieter O
1 reviews | Active since Sept 2016
03 Jan 2019, 13:13
Poor service
Seems that social media department @ PPS is still on holiday. OR the alternative explanation is that PPS is ignoring my information request on purpose. VERY POOR service. PPS refusal to even engage and discuss my information request is astonishing. To be clear- all I am asking for is MY information that is by law accessable to me. What is PPS hiding?
Helpful (0)
Replies (2)0
Replies (2)
PPS's replyOfficial
03 Jan 2019, 15:59Dear Pieter Oosthuizen,
We have taken note of your complaint. Our Members and Intermediaries remain our top priority and this complaint will receive urgent attention. We are currently looking into this issue and will revert to you with feedback. We value your feedback and assure you that PPS is committed to resolving your complaint responsibly.
Regards,
Mosa@PPS
We have taken note of your complaint. Our Members and Intermediaries remain our top priority and this complaint will receive urgent attention. We are currently looking into this issue and will revert to you with feedback. We value your feedback and assure you that PPS is committed to resolving your complaint responsibly.
Regards,
Mosa@PPS
Best regards,
PPS's reply03 Jan 2019, 15:59
Official
Dear Pieter Oosthuizen,
We have taken note of your complaint. Our Members and Intermediaries remain our top priority and this complaint will receive urgent attention. We are currently looking into this issue and will revert to you with feedback. We value your feedback and assure you that PPS is committed to resolving your complaint responsibly.
Regards,
Mosa@PPS
We have taken note of your complaint. Our Members and Intermediaries remain our top priority and this complaint will receive urgent attention. We are currently looking into this issue and will revert to you with feedback. We value your feedback and assure you that PPS is committed to resolving your complaint responsibly.
Regards,
Mosa@PPS
Best regards,
PPS's replyOfficial
08 Jan 2019, 12:04Dear Pieter Oosthuizen,
Thank you for allowing us the opportunity to look into this matter. We confirm that communication was sent to you by email detailing our resolution to your complaint. Should you require any further assistance, please do not hesitate to contact us directly and we will gladly assist you.
Regards,
Mosa@PPS
Thank you for allowing us the opportunity to look into this matter. We confirm that communication was sent to you by email detailing our resolution to your complaint. Should you require any further assistance, please do not hesitate to contact us directly and we will gladly assist you.
Regards,
Mosa@PPS
Best regards,
PPS's reply08 Jan 2019, 12:04
Official
Dear Pieter Oosthuizen,
Thank you for allowing us the opportunity to look into this matter. We confirm that communication was sent to you by email detailing our resolution to your complaint. Should you require any further assistance, please do not hesitate to contact us directly and we will gladly assist you.
Regards,
Mosa@PPS
Thank you for allowing us the opportunity to look into this matter. We confirm that communication was sent to you by email detailing our resolution to your complaint. Should you require any further assistance, please do not hesitate to contact us directly and we will gladly assist you.
Regards,
Mosa@PPS
Best regards,