1 reviews | Active since Apr 2020
NON-EXISTENT SERVICE
I have been struggling from December 2019 to get an answer on my policies with PPS, I have sent numerous emails, provided all the information on the same day I received responses from PPS after having to follow up weekly as PPS gives a rats ass about their clients! I have even lodge an official complaint on their website more than a month ago to get a lame excuse that they are "investigating the matter and I will receive formal communication soon". To be honest I can't actually rate PPS' service cause I haven't received any level of service from them!, besides having no problem to deduct my monthly debit orders while I have been struggling for over 4 months!
Would not recommend this absolute joke of a insurance company to my worst enemy!!!
PPS underwriting provided me with a response on the 13th of March 2020 detailing that a formal investigation is underway and that I will receive formal communication of the outcome in due course. It is now the 14th of April and thus a WHOLE MONTH later and I still do not have a final answer. From my perspective it does not seem that PPS is taking the seriously at all!
PPS underwriting provided me with a response on the 13th of March 2020 detailing that a formal investigation is underway and that I will receive formal communication of the outcome in due course. It is now the 14th of April and thus a WHOLE MONTH later and I still do not have a final answer. From my perspective it does not seem that PPS is taking the seriously at all!