JS
JA S
1 reviews | Active since Jan 2011
06 Aug 2021, 16:53
Missing cash and very little help
PPS promised a smooth transition if we switched our investment to their platform from Sanlam. Turns out it is anything but that. My wife and I have a payment missing, the cash is out of our bank, but not allocated to our investments and the reporting to SARS is wrong. It is also hard to get this fixed... PPS is pointing the finger at Sanlam and Sanlam and PPS and my money is gone... not good enough for someone we trust with our retirement savings!
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PPS's replyOfficial
06 Aug 2021, 17:07Dear Mr Schoombee . We have received and reviewed your post. A formal complaint has been logged for investigation and resolution. We will be in touch with you to resolve this matter. Kind regards Neeven@PPS
Best regards,
PPS's reply06 Aug 2021, 17:07
Official
Dear Mr Schoombee . We have received and reviewed your post. A formal complaint has been logged for investigation and resolution. We will be in touch with you to resolve this matter. Kind regards Neeven@PPS
Best regards,