Martha Chambale sent me two forms for my husband to download print out and fill in - only one would download and print

Martha Chambale sent me two forms for my husband to download print out and fill in - only one would download and print. The second form would not download so I have not been able to print it. I immediately emailed Ms Chimbale asking her to resend the form - over a week ago - and she still has not done so. I have proof of these emails This is not acceptable service