Go elsewhere

PPS is *********. Look elsewhere for RAs. I retired at the end of February and they still deducted the premium for March. When I complained, they said it would take 45 days to reverse - while they earned interest on it. They did not repay me the bank charges or the interest.

Then, out of the blue, an alleged computer glitch took a premium in June. I reversed the debit order. They turned around and said they do not owe me anything despite the debit order costing me R19 and the reversal R30. What cheek. What shoddy treatment of a loyal customer.

They think I am stupid: computers only do what they are told. Someone bungled and they are so pathetic they do not accept liability for their negligence and incompetence. Just pay me back the expense I have incurred for both ******* debit orders.