Frustration with PPS technical systems

I am an Independent Financial Advisor who utilises the systems and information provided by PPS to provide the best wealth management solutions to my clients. It is of great concern that the system constraints of PPS hinder my ability to the best service possible for my clients. Over the past 3 days i have attempted to use the PPS systems to generate a quotation and have been unsuccessful. This has resulted in frustration and a loss of potential business.

I am a stakeholder with a vested interest in the way that PPS systems are managed and work and would like to know if system enhancements are scheduled in the near future to alleviate these constant frustrating and money wasting occurrences.

These occurrences of technical difficulties cast a poor reflection on the professional image of PPS as well as myself and my company.