For the love of premiums, avoid PPS

I cancelled my membership/cover by providing due notice. I received confirmation that my membership/cover would be cancelled effective 1 April. Yet PPS continues to deduct premiums, i.e. on 15 April for the month of April. I have been trying ever since to get them to refund my R3k. I have been nice, I have phoned, I have emailed - guess what nothing despite promises of 48 hours turnaround time to process refunds. Message to PPS: I am not your client anymore, you took money you are not entitled to, when a contract is duly cancelled you cannot continue collecting premiums just for fun and because you feel like it, so give back my money or else #PPSMust Fall. Wake up! To the general public: stay away from PPS. Despite everything they say PPS is obviously cash strapped and continues to run debit orders knowing that they are not entitled to do so. #ThankGoodnessIMovedToSanlam