Exceptionally poor service - over a month late with payout!!

I have never been so disappointed by any service provider. PPS is an absolute disgrace with their continuous lies. They don’t keep their word and blatantly lie to their clients, time after time. I have cancelled my services 30 September 2021. According to PPS policy my profit share must pay out after 22 working days. Today it has been 40 working days. I have followed-up 10 times (if not more) and have been assured that a "technical error" that was experienced has been resolved every time - just to phone two days later to find out there is another "technical error". I have never been informed (after I inquire) of any issue which seems to reappear every second day. I have paid PPS for 15 years on time, never an issue - but when they have to pay me there is ALWAYS an excuse. I am beyond tired of their poor service and will be informing all my friends of this incident.