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ezekiel M
1 reviews | Active since Jun 2012
03 Jan 2019, 15:56
DOUBLE DEBIT
THESE PEOPLE DOUBLE DEBITED MY ACCOUNT AND NOW THEY REFUSE TO REFUND MY MONEY AND BANK FEES
Helpful (0)
Replies (3)0
Replies (3)
PPS's replyOfficial
03 Jan 2019, 16:19Dear Ezekiel,
We have taken note of your complaint. Please know that we take all our members’ complaints extremely seriously. Our members are at the heart of our business and we welcome feedback, even if it is a bad experience. We are currently looking into this issue, as we always strive to exceed service levels. We will personally contact you to keep you updated with feedback.
Regards,
Mosa@PPS
We have taken note of your complaint. Please know that we take all our members’ complaints extremely seriously. Our members are at the heart of our business and we welcome feedback, even if it is a bad experience. We are currently looking into this issue, as we always strive to exceed service levels. We will personally contact you to keep you updated with feedback.
Regards,
Mosa@PPS
Best regards,
PPS's reply03 Jan 2019, 16:19
Official
Dear Ezekiel,
We have taken note of your complaint. Please know that we take all our members’ complaints extremely seriously. Our members are at the heart of our business and we welcome feedback, even if it is a bad experience. We are currently looking into this issue, as we always strive to exceed service levels. We will personally contact you to keep you updated with feedback.
Regards,
Mosa@PPS
We have taken note of your complaint. Please know that we take all our members’ complaints extremely seriously. Our members are at the heart of our business and we welcome feedback, even if it is a bad experience. We are currently looking into this issue, as we always strive to exceed service levels. We will personally contact you to keep you updated with feedback.
Regards,
Mosa@PPS
Best regards,
eM
ezekiel M's updateReviewer Update
03 Jan 2019, 16:38I HAVE BEEN WAITING FOR MOE THAN 24 HRS NOW SINCE YOUR AGENT TOLD ME THAT THEY WOULD CALL ME BACK WITHIN 10MIN, JUST SAYING..............
eM
ezekiel M's update03 Jan 2019, 16:38
Reviewer Update
I HAVE BEEN WAITING FOR MOE THAN 24 HRS NOW SINCE YOUR AGENT TOLD ME THAT THEY WOULD CALL ME BACK WITHIN 10MIN, JUST SAYING..............
PPS's replyOfficial
04 Jan 2019, 15:21Dear Ezekiel,
Thank you for allowing us the opportunity to look into this matter and resolve. We confirm that communication has been sent to you by email detailing our resolution to your complaint. Should you require any further assistance, please do not hesitate to contact us directly and we will gladly assist you.
Regards,
Mosa@PPS
Thank you for allowing us the opportunity to look into this matter and resolve. We confirm that communication has been sent to you by email detailing our resolution to your complaint. Should you require any further assistance, please do not hesitate to contact us directly and we will gladly assist you.
Regards,
Mosa@PPS
Best regards,
PPS's reply04 Jan 2019, 15:21
Official
Dear Ezekiel,
Thank you for allowing us the opportunity to look into this matter and resolve. We confirm that communication has been sent to you by email detailing our resolution to your complaint. Should you require any further assistance, please do not hesitate to contact us directly and we will gladly assist you.
Regards,
Mosa@PPS
Thank you for allowing us the opportunity to look into this matter and resolve. We confirm that communication has been sent to you by email detailing our resolution to your complaint. Should you require any further assistance, please do not hesitate to contact us directly and we will gladly assist you.
Regards,
Mosa@PPS
Best regards,