MG
Marcia G

1 reviews | Active since Oct 2024

25 Jul 2025, 09:36

DISGUSTING SERVICE!!!!!!!!!!!

SHOCKING SERVICE!!!!! They took 8 months of back and forth and the problem still isn't resolved. Your client is disgusted with your service and both parties will be reporting this to the highest authority in your company. DO BETTER!!!!!!!! Your client pays alot of money and you still treat them like garbage. PPS is a DISGRACE!! All involved will be reported to and taken to the ombudsmen. I am happy to share names of the *********** persons I was dealing with.

0
Replies (3)
PPS
PPS's reply25 Jul 2025, 12:46
Official
Dear Marcia, we have received and reviewed your post. We will be in touch with you to address this matter. Kind regards Ntsako@PPS 
MG
Marcia G's update25 Jul 2025, 14:49
Reviewer Update
That’s the fastest reply in 8 months. Wow. I suggest you contact your client who pays you. Regardless, we’ve reported the incompetence from your company. Disgusting
PPS
PPS's reply25 Jul 2025, 15:57
Official
Dear Marcia, a Client Relations Specialist has confirmed contact has been made. To proceed with a full investigation, we kindly request your reference or policy number. Please email the required details to ***. Ntsako@PPS