JB
Jason B
1 reviews | Active since Sept 2015
11 Aug 2016, 10:31
Disappointing
<p>I would just like to say that I have been dealing with PPS for over three weeks now and I am utterly disappointed in the customer service and lack there of. You would think that as a client who is trying to invest through/with you that I would be a top priorety. I will be moving all my accounts held with PPS to a different entity as soon as I have found a suitable candidate but I think any other Investment company can offer me this without much effort. </p> <p> </p> <p>Again I hope you don't treat all your clients with the lack of interest or care you have shown me.</p>
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PPS's replyOfficial
11 Aug 2016, 15:52Good day
Firstly, thank you for taking my call. As discussed, your instruction has been finalized.
Kindly accept our apologies for the delays and lack of communication. We can assure you that this is not the kind of service we provide to our clients.
I trust you find the above in order.
Kind regards,
PPS Investments
Best regards,
PPS's reply11 Aug 2016, 15:52
Official
Good day
Firstly, thank you for taking my call. As discussed, your instruction has been finalized.
Kindly accept our apologies for the delays and lack of communication. We can assure you that this is not the kind of service we provide to our clients.
I trust you find the above in order.
Kind regards,
PPS Investments
Best regards,