VN
Victoria N

1 reviews | Active since Jan 2024

23 Jan 2024, 10:22

Best service - it’s worth the premium cost

The best service! I’ve been with PPS for over 5 years and have received excellent services from them. Whenever I have had to make a claim, it has been a seamless process. One time, we were in a car accident and the car had to be written off. PPS settled the claim no questions asked. A few months later I noticed I was still being charged insurance premiums for that vehicle. I contacted the short term insurance team to let them know to cancel the premiums. Not only did they respond quickly, they cancelled the payments and refunded me for the extra premiums paid (I did not even ask for this!) I would hate to think what the process would have been like if it were with one of the big insurance companies.

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Replies (1)
PPS
PPS's reply24 Jan 2024, 09:33
Official
Dear Victoria, Thank you for you compliment. We will pass your sentiments to the relevant business area to ensure that the recognition is shared. Kind regards Ntsako@PPS