BAD ADMINISTRATION
I moved my RA within the PPS stable with an instruction to continue the debit order. I just realised that this did not happen last year and so called the call centre. To date I have not had a professional response to PPS' error.
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Replies (2)
PPS's replyOfficial
26 Apr 2019, 12:11Hi Barry,
We have tried contacting you today unfortunately you were unavailable to take our call. This was a courtesy call to acknowledge your complaint and assure you that an investigation is currently underway in an effort to assist you and we will revert to you with comprehensive feedback.
Regards,
Mosa@PPS
We have tried contacting you today unfortunately you were unavailable to take our call. This was a courtesy call to acknowledge your complaint and assure you that an investigation is currently underway in an effort to assist you and we will revert to you with comprehensive feedback.
Regards,
Mosa@PPS
Best regards,
PPS's reply26 Apr 2019, 12:11
Official
Hi Barry,
We have tried contacting you today unfortunately you were unavailable to take our call. This was a courtesy call to acknowledge your complaint and assure you that an investigation is currently underway in an effort to assist you and we will revert to you with comprehensive feedback.
Regards,
Mosa@PPS
We have tried contacting you today unfortunately you were unavailable to take our call. This was a courtesy call to acknowledge your complaint and assure you that an investigation is currently underway in an effort to assist you and we will revert to you with comprehensive feedback.
Regards,
Mosa@PPS
Best regards,
PPS's replyOfficial
29 Apr 2019, 11:07Hi Barry,
Thank you for taking our call and engaging with us the other day. We confirm that communication was sent to you on Friday by email detailing our resolution to your complaint. Should you require any further assistance, please do not hesitate to contact us directly and we will gladly assist you.
Regards,
Mosa@PPS
Thank you for taking our call and engaging with us the other day. We confirm that communication was sent to you on Friday by email detailing our resolution to your complaint. Should you require any further assistance, please do not hesitate to contact us directly and we will gladly assist you.
Regards,
Mosa@PPS
Best regards,
PPS's reply29 Apr 2019, 11:07
Official
Hi Barry,
Thank you for taking our call and engaging with us the other day. We confirm that communication was sent to you on Friday by email detailing our resolution to your complaint. Should you require any further assistance, please do not hesitate to contact us directly and we will gladly assist you.
Regards,
Mosa@PPS
Thank you for taking our call and engaging with us the other day. We confirm that communication was sent to you on Friday by email detailing our resolution to your complaint. Should you require any further assistance, please do not hesitate to contact us directly and we will gladly assist you.
Regards,
Mosa@PPS
Best regards,