AS
Amy S
1 reviews | Active since Nov 2013
14 Jun 2019, 16:10
Awaiting debit order reimbur*****t
I changed my debit order from 15 May to 28 June. PPS mistakenly debited me on 1 June. As a result, Nedbank deducted honour fees. It has now been 14 days and I am still awaiting PPS to reimburse my debit order and honour fees.
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Replies (2)
PPS's replyOfficial
14 Jun 2019, 16:42Good day Amy
Thank you for your feedback.
We have escalated your query to PPS Insurance and we will be in contact with you shortly.
Kind regards
Zainab Palmer
PPS Investments
Thank you for your feedback.
We have escalated your query to PPS Insurance and we will be in contact with you shortly.
Kind regards
Zainab Palmer
PPS Investments
PPS's reply14 Jun 2019, 16:42
Official
Good day Amy
Thank you for your feedback.
We have escalated your query to PPS Insurance and we will be in contact with you shortly.
Kind regards
Zainab Palmer
PPS Investments
Thank you for your feedback.
We have escalated your query to PPS Insurance and we will be in contact with you shortly.
Kind regards
Zainab Palmer
PPS Investments
PPS's replyOfficial
21 Jun 2019, 10:42Good day Amy
I trust this response finds you well.
PPS Insurance has provided feedback that your query has been successfully resolved.
PPS takes this opportunity to sincerely apologise for any inconvenience caused and assure you of our continued efforts to deliver on our service promise.
Kind regards
Zainab Palmer
PPS Investments
I trust this response finds you well.
PPS Insurance has provided feedback that your query has been successfully resolved.
PPS takes this opportunity to sincerely apologise for any inconvenience caused and assure you of our continued efforts to deliver on our service promise.
Kind regards
Zainab Palmer
PPS Investments
PPS's reply21 Jun 2019, 10:42
Official
Good day Amy
I trust this response finds you well.
PPS Insurance has provided feedback that your query has been successfully resolved.
PPS takes this opportunity to sincerely apologise for any inconvenience caused and assure you of our continued efforts to deliver on our service promise.
Kind regards
Zainab Palmer
PPS Investments
I trust this response finds you well.
PPS Insurance has provided feedback that your query has been successfully resolved.
PPS takes this opportunity to sincerely apologise for any inconvenience caused and assure you of our continued efforts to deliver on our service promise.
Kind regards
Zainab Palmer
PPS Investments