Pompous, pathetic monstrosity

<p><span style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Wow! How do I explain the experience I have had with PPM (Proficient Property Management) in PE. ‘Proficient’ means to be well-advanced or competent in something. I have been shouted at, ignored, short changed and bul**** over the past 14 months, particularly by my agent. The agent herself comes across as rude, pompous, arrogant and still had the audacity to raise her voice with me while making snotty remarks. When she doesn’t like my emails, she ignores me and when escalated to a senior lady I get snotty replies back. During the struggles at this residence not once did the agent bother to assist me while we were being victimized by the BC. I’d just like to remind you that I was a client, paying rent, and thus paying your salary. In addition, I may be younger than you, Heidi, but I am still entitled to respect and common curtsey. Something this team is not very proficient in achieving. I am utterly disgusted with the way I have been treated and will absolutely not do business with your establishment ever again. Thank you for teaching me what kind of people I need to avoid when doing business in the property market. I do hope that you will try to be a tad more proficient with your next client.</span></p>