Sent me a prepaid token that shows (already used)

<p>So after waiting an entire day to actually receive a token for prepaid electricity which I don't think was their fault, could just be that the banks are slow, the token doesn't even work... Our prepaid unit (Impact Meters) shows its used. I went into my 3rd live chat for the day and that was of no use. They just give you some generic answer and then disconnect from the chat session. All and all be careful as this could very well just be a ****. Let's see if I get any real feedback via this review. </p>