CX
Customer X

1 reviews | Active since Jan 2013

15 Jul 2015, 12:22

Dismal removal of MkII TRACKER device

Took car to P&P Car Sound Specialists in Rietfontein road and got approval from Tracker to have hidden tracking unit removed. It had a dud battery and I was no longer linked to Tracker anyway. After 45 mins got car back and found cover of fuse panel had not been replaced properly (was jammed in, clip damaged). Got technician to sort this before I left. Next day while cleaning car found driver seat mat unclipped and loose, clips covering electronics under drivers seat not refitted, can see insulation tape over all wiring so I know where unit got its power from, left footrest (car is automatic) had been removed and clips broken/damaged and then replaced loose. Really useless service and care for vehicle for R395 to remove a tracking device that just drained my battery within two days or so. So much for customer service and secrecy as to where TRACKER units are hidden. And they will probably blame first installer anyway so no point going to supplier to get parts replaced. I will fix stuff myself. I WAS YOUR CUSTOMER !

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