No value- for money!

I don't even know where to start with how painful this experience with Powerbite & Cellstore has been. I bought an IPhone X at the end of 2018 which broke within the 3 months due to a factory fault (first red flag). I requested a refund but eventually got a replacement phone. It has not even been two years and this "perfectly functioning" phone has had 4 battery replacements and now requires a second screen replacement. The technician tried to shift the blame to me by suggesting that maybe I had charged it too much or taken a flight- the excuses never stop coming even when they defy logic or simple facts. I have been an iPhone user for more than a decade and family and friends with the same phone have had no problems, whatsoever. Due to it being out of warranty, I have been sent a quote every time the phone has gone in for repairs- completely ignoring the fact that a functioning phone would not require this many repairs in the first place. I have tried calling, sending emails (I have correspondence that they are aware of) and people are ducking and diving by not answering the phone. It speaks volumes about how you conduct business and treat your customers when things go wrong. I wish that I had read reviews to avoid this business all together. More people need to be aware of their ***** devices (and hidden costs) - simply not worth it!