1 reviews | Active since Mar 2021
Inconvenienced customer still waiting for a refund
Very friendly service from Tumelo who is/was assisting me. However I am still very very very inconvenienced at the moment. I ordered and paid for the new iphone 11 on the 25th of March online that had a status "2 in stock ready for dispatch". I ordered instantly because of the status "2 in stock ready for dispatch". I was called early the morning of the 26th being told there is no stock and I have to wait for up to 15 days for the phone to be ordered from the suppliers. I could not wait that long because I do not have a phone at the moment, I am in dire need of a phone right now.
Disappointed, I then requested for a refund and Powerbite approved the refund. On the morning of the 26th, I was told it will take 2 days for the refund to be processed but I am still impatiently waiting.
I advice anyone buying form Powerbite to 1st call in to check if they have stock before they order.
