LM
Leavern M

1 reviews | Active since Sept 2021

07 Sept 2021, 11:55

********** SERVICE

On July 29 I placed an order and after weeks of waiting and noone answering my calls I got the below email

Good Day.

We sincerely apologize for they ********** service you have received from us during your order.

We unfortunately have been rocked by armed ******ies and COVID and thus have to apply for business rescue.

We therefore can not process any refunds or send orders out at this moment until the order has been granted.

We sincerely apologize for this inconvenience and we will refund you with interest. We understand you are concerned and possibly furious but we ask for your understanding and patience as we ensure all refunds/orders are done.

please note phone lines are off as employees were sent home.

We sincerely apologize.

Powerbite Management

it has been weeks since this email was sent to me and still no communication whatsoever from their side to atleast set our minds at ease that we will indeed receive our refunds !! this is pathetic and unacceptable! we deserve answers Powerbite

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