Guaranteed order cancelled with no refund date

Ordered a laptop on the 24th of July, for an item that promised overnight shipping. The morning of the 26th, I got a note saying the item was sold in store, it's been ordered and should arive in 7 to 15 working days. I then called on the 4th of August to check on the process of the order, and was assured it would arrive, that the supplier is sending the device and they'd inform me when it arrives.

On the 7th I received an email, apologising for the delay, stating that they're awaiting my delivery and will let me know when it ships, guaranteeing it's in the right colour.

Today, I received another email:

Good Day.

We sincerely apologize for they ********** service you have received from us during your order.

We unfortunately have been rocked by armed ******ies and COVID and thus have to apply for business rescue.

We therefore can not process any refunds or send orders out at this moment until the order has been granted.

We sincerely apologize for this inconvenience and we will refund you with interest. We understand you are concerned and possibly furious but we ask for your understanding and patience as we ensure all refunds/orders are done.

please note phone lines are off as employees were sent home.

We sincerely apologize.

Powerbite Management

Their website is now down, so there's no way to collect contact details with any queries. Phone rings continuously. Looks like an exit **** if ever I've seen one.