MM
Marlene M

1 reviews | Active since May 2021

13 Aug 2021, 12:51

Powerbite Management - Disgrace!

What a very bad experience. My daughter ordered a Apple HomePod Mini Smart Speaker White which showed In Stock with Supplier. After numerous follow up attempts and emails we have just been advised the following: Good Day.

We sincerely apologize for they ********** service you have received from us during your order.

We unfortunately have been rocked by armed ******ies and COVID and thus have to apply for business rescue.

We therefore can not process any refunds or send orders out at this moment until the order has been granted.

We sincerely apologize for this inconvenience and we will refund you with interest. We understand you are concerned and possibly furious but we ask for your understanding and patience as we ensure all refunds/orders are done.

please note phone lines are off as employees were sent home.

We sincerely apologize.

Powerbite Management

How utterly unprofessional after telling me less than a week ago they are still waiting for the imported product

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