********** SERVICE!!!!!!

So After paying R10 000 for a Samsung and calling the call center and being assured that they do have stock of the device on the 30th of July, I get this email... The following note has been added to your order:

Good day Kindly note everything is in order and we are still awaiting your device from our suppliers.The moment it resches our office we will inform you and ship out immediately.

Kind regards,

As a reminder, here are your order details: That was on the 6th of August ....

Followed by another email....

The following note has been added to your order:

Good Day.

We sincerely apologize for they ********** service you have received from us during your order.

We unfortunately have been rocked by armed ******ies and COVID and thus have to apply for business rescue.

We therefore can not process any refunds or send orders out at this moment until the order has been granted.

We sincerely apologize for this inconvenience and we will refund you with interest. We understand you are concerned and possibly furious but we ask for your understanding and patience as we ensure all refunds/orders are done.

please note phone lines are off as employees were sent home.

We sincerely apologize.

Powerbite Management

As a reminder, here are your order details:

Firstly the looting happened in the beginning of July and everyone has been affected by Covid...I even have it now ( to add insult to injury) Why bother saying that you have stock and suddenly don't???

Where too from here??? How can you just leave your loyal customers hanging like this R10 000 is alot of money and was given in good faith as their are a zillion adds Everywhere and positive reviews. Please HELP!!!

I would strongly suggest that whoever has experience the same service gets onto Hello Peter and writes a review. Let justice prevail!!!!!