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Power4less

Unclaimed Business
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2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
Review Distribution
3|2 Reviews

Dec '25 - Sep '26

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ZS
Zedd S

1 reviews | Active since Sept 2023

17 Mar 2026, 18:43

Great Geyser, No response on aftersales service!

I bought a house that has this geyser installed before I moved in, but, no matter how much I tried, the company cannot assist me with a user manual. The geyser is smart and locked, so I cannot make any adjustments and power4less just ignores me saying they have no record of my geyser, how should that be "my" problem?. I was going to get others to purchase this technology, but now I think everyone should steer clear, there is absolutely no aftersales service on such an expensive item.

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Anonymous

1 reviews | Active since May 2016

18 Dec 2025, 06:38

Good service

Good professional service with thanks to Chris, Kurt and Tshego. Needing a geyser and after researching I settled on the IHP. Speaking to Chris he arranged a crew led by Vusi, to install. It was a challenge routing pipes however they endured and it was completed. Having an abundance of technical questions I was referred to Tshego. And this guy goes out of his way to seek answers. The geyser app shows temp etc but does not show current draw. So having removed my other geyser we connected a cbi switch. The geyser is set to 55 degrees, it uses the heater pump only (changed by Tshego to the setting), and consumes around 0.8kw twice a day. It is left to run permanently without the timer. The geyser it replaced was 150l and that consumed between 2 and 3.6kw a day. Obviously the consumption changes by amount of hot water used. So yes whilst this is more expensive than a standard geyser it operates more efficiently, is placed outside(old one was in roof) and offers a 10 year warranty.... so I was shown. So savings are not immediate, but will show over time. The service i received from Power4less was great. And I was probably their most difficult client. I cannot speak to longevity of the geyser, however the after-sales has given me peace of mind that any shortfalls of this geyser are taken seriously.

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