WIN GOLF GTI FAULTY CODES ON CAP TO ENTER

POOR SERVICE:LOG ON THE 22/10/2020 2 INCIDENTS ON YOUR WEB SYSTEM .COMPLAINT THAT I NCANT ENTER THESE 2 CODES USSD STRING *** AND ***-RESPOND BACK ENTER CODE IS INVALID OR USED .THESE PRODUCTS WERE BOUGHT ON THE 20/10/2020 ,UP TILL NOW NO RESPOND FROM YOUR DIVISION .ENTER ME MANUALLY ON YOUR SYSTEM