1 reviews | Active since Jan 2015
Stinking attitude
On the 24th of August I went to checkout the Power Fashion Factory at the Soshanguve plaza to check if I could get some few summer clothes for my kids. Upon my arrival at the store I browsed through their clothing department for few minutes to see if there was some sort of specials available so I requested to see the manager, when he availed himself and identified himself to me as the store manager with a name tag written Thabo I enquired about the information on some of their products' specials or if there was any. Instead of supplying me with the relevant info the guy gave me a disgusting look (for lack of a better word) and he was very irritable and rude. This made me question the criteria that this shop uses to appoint manager, it makes me wonder if they put the interest of customers at heart and if they train their so - called manager who lack leadership qualities and inter-personal relation.<br> <br> It is disappointing and very discouraging when I spend my hard-earned cash and at the same time be treated with disgust and attitude especially by a very *********** manager who doesn't at all deserve to be addressed with such a title. As a result I don't see myself in that shop sooner
Dear Albert
As much time has passed since your complaint, please note that POWER is not active on Hello Peter and therefore we are disappointed to only now have the opportunity to address your experience.
Customer service is very important to us and in response to your complaint, please be assured that much energy has and continues to be poured into constantly improving your experience with POWER Fashion Factory, as our Guest.
This includes not only training and ups****ing our valued staff, but also ensuring that we are a team of A-Players who are happy and excited about serving You.
If you feel this matter is still unresolved, please connect with our brand further by sending a Direct Message to our Facebook page, which will give you our swift attention, so that we can have a chance to show what we are really made of.
We hope to serve you again soon, with a respectful smile.
Dear Albert
As much time has passed since your complaint, please note that POWER is not active on Hello Peter and therefore we are disappointed to only now have the opportunity to address your experience.
Customer service is very important to us and in response to your complaint, please be assured that much energy has and continues to be poured into constantly improving your experience with POWER Fashion Factory, as our Guest.
This includes not only training and ups****ing our valued staff, but also ensuring that we are a team of A-Players who are happy and excited about serving You.
If you feel this matter is still unresolved, please connect with our brand further by sending a Direct Message to our Facebook page, which will give you our swift attention, so that we can have a chance to show what we are really made of.
We hope to serve you again soon, with a respectful smile.