Power block energy
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Power block energy
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|1 Reviews
Oct '25 - Sep '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Morne B
1 reviews | Active since Sept 2014
17 Aug 2026, 08:43
BLOCKPOWER SOLAR INSTALLER POOR SERVICE
I would like to raise my unhappiness with the extreme poor service received from Blockpower. I had a installation done at my house in 2021 by Blockpower. The support provider ***XX gave me his contact details and informed me to contact him should there be assistance needed. He was loaded on my system, under email - *** as Admin, without giving me authorisation rights, and only having me as Read only. I firstly would like to request to have you removed from my system, and giving me full Admin rights. There was a Arc in my system, and I raised it to the support number and email, on 22 July 2026, to ***XX- which I was in contact with a few weeks prior after struggling to get hold of ***XX, and subsequently finding out he left the company. On 24th July I again contacted and requested feedback - this after having send all information and photos. ***XX just asked me to contact the O&M manager then. Which I subsequently did, On 26th Jul I have still not received feedback from ***XX, as he mentioned it looked like the MPPT charger and he will send me a quote. Followed up again on the 28th, and 29th - he said he is waiting from supplier. On the 3rd I again followed up, and later in day he just came back and said it is out of warranty it would be best to get a alternative supplier closer as they pulled out of Western Cape. So in between this time my system van has kept running, subsequently I had to get somebody out to review. They then looked and compared invoices and work, and said the equipment installed is not the equipment on invoice. Then he contacted and came back stating the system is still in warranty, and it is well known that these systems was faulty and he personally had exchanged numerous units over the year. The fact that it is in warranty tells me Blockpower just did not want to assist and therefore **** to me, after wasting my time and my money paying for electricity. Or they did in fact install different equipment compared to invoice, and therefore could not get warranty, or just did not try and assist me with getting the warranty issued. I still dont know as nobody comes back. I had to get a 3rd party to assist me and replace the issue which was supposed to be handled by Blockpower, and this is extremely poor service. I will not recommend Blockpower to anybody in the future. And if this is the type of service offered then I do not see this business operating very long into the foreseeable future. If you pay somebody > R200k you expect a decent after service.
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Morne B
1 reviews | Active since Sept 2014
17 Aug 2026, 08:43
BLOCKPOWER SOLAR INSTALLER POOR SERVICE
I would like to raise my unhappiness with the extreme poor service received from Blockpower. I had a installation done at my house in 2021 by Blockpower. The support provider ***XX gave me his contact details and informed me to contact him should there be assistance needed. He was loaded on my system, under email - *** as Admin, without giving me authorisation rights, and only having me as Read only. I firstly would like to request to have you removed from my system, and giving me full Admin rights. There was a Arc in my system, and I raised it to the support number and email, on 22 July 2026, to ***XX- which I was in contact with a few weeks prior after struggling to get hold of ***XX, and subsequently finding out he left the company. On 24th July I again contacted and requested feedback - this after having send all information and photos. ***XX just asked me to contact the O&M manager then. Which I subsequently did, On 26th Jul I have still not received feedback from ***XX, as he mentioned it looked like the MPPT charger and he will send me a quote. Followed up again on the 28th, and 29th - he said he is waiting from supplier. On the 3rd I again followed up, and later in day he just came back and said it is out of warranty it would be best to get a alternative supplier closer as they pulled out of Western Cape. So in between this time my system van has kept running, subsequently I had to get somebody out to review. They then looked and compared invoices and work, and said the equipment installed is not the equipment on invoice. Then he contacted and came back stating the system is still in warranty, and it is well known that these systems was faulty and he personally had exchanged numerous units over the year. The fact that it is in warranty tells me Blockpower just did not want to assist and therefore **** to me, after wasting my time and my money paying for electricity. Or they did in fact install different equipment compared to invoice, and therefore could not get warranty, or just did not try and assist me with getting the warranty issued. I still dont know as nobody comes back. I had to get a 3rd party to assist me and replace the issue which was supposed to be handled by Blockpower, and this is extremely poor service. I will not recommend Blockpower to anybody in the future. And if this is the type of service offered then I do not see this business operating very long into the foreseeable future. If you pay somebody > R200k you expect a decent after service.
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