Postur - delivery was fine

In response to the complaints from people who hadn't received their orders: that is not universal. I ordered two foot massagers and a neck stretcher on Christmas Eve, and they indicated that delivery would take time. I was kept updated in January and the package arrived about a month after I placed the order. I haven't made up my mind about the neck stretcher but was unimpressed with the foot massager, which gives only a slight tingle to the feet, not the powerful calf muscle stimulus imp**** in the advert. I tried it for a while to give it a fair shot, but wrote to them today for a refund. (I'll keep the neck stretcher.) The address from which they (Klara) has written (***) bounced, unsurprisingly, but I had included the support address from their website (.co.uk), and received an acknowledgement. I'll update here if I do get a refund.